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DPSSW FAQs

Definitely! The plugin allows you to set a global message for all discontinued products, ensuring consistent communication across your store. For a more personalized approach, you can also display product-specific discontinued messages by enabling the “Enable Product-Specific Discontinued Message” option in the global settings. Once this setting is active, you can add unique messages for individual products directly from the Product Edit page by opening the Discontinued Products tab in the Product Data Metabox. This allows each product or variation to have tailored messaging that enhances the customer experience and keeps your store presentation professional and informative. For more details on customizing messages, refer to the article Customization Options for Discontinued Products Message.
Can I use this plugin for downloadable and virtual products? Yes! The plugin supports all WooCommerce product types, including downloadable and virtual products, making it versatile across your entire catalog. Just like simple, variable, grouped, subscription, and bundled products, downloadable and virtual items can be marked as Discontinued, allowing you to manage your store consistently and efficiently. This ensures that every product type in your store can have accurate availability information, clear messaging, and the ability to guide customers toward alternatives when needed. For more details on managing discontinued products of various types, refer to the article Setting a Product as Discontinued.
By clearly communicating the discontinued status of products and highlighting suitable alternatives, you can keep customers engaged and guide them toward other options in your store. Displaying recommended products alongside discontinued items ensures that visitors continue exploring your catalog, increasing the likelihood of purchases and maintaining customer loyalty. This approach not only preserves sales opportunities but also creates a smoother, more professional shopping experience. Customers feel informed and valued when they are presented with alternatives instead of dead-end pages, which helps strengthen trust in your store and encourages repeat visits. By leveraging discontinued product messaging effectively, you can turn every product interaction into a chance to retain customers and boost overall engagement.
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